Azerbaijan’s Minister of Taxes Fazil Mammadov: Expansion of the application of e-services is a part of fight against corruption
09 June 2011 [14:30] - TODAY.AZ
Azerbaijan’s Minister of Taxes, Second-grade state tax adviser Fazil Mammadov gave interview in connection with Azerbaijani President’s decree on "Some measures for the organization of e-services provided by state bodies".
What duties does the
Azerbaijani President Ilham Aliyev’s decree on "Some measures for the
organization of e-services provided by state bodies" set in front of
state bodies?
Within 10 years, "The National Strategy on Information and
Communication Technologies for Development of the Republic of Azerbaijan
(2003-2012)" signed by the national leader of Azerbaijan Heydar Aliyev
on February 17, 2003, have determined priority duties in application of
modern information technologies in Azerbaijan. By taking the realities
of globalization period into account, the idea on establishment of
e-government to provide flexible and improved management for the first
time was put forward as one of the important topics even in that
document. Information and communications technology play an important
role in realization of modern and flexible management, providence of
transparency in the activity of state bodies, providence of citizens
with qualitative services. E-services give opportunity to increase
effectiveness and quality of mutual relations between the state body and
citizen, as well as to prevent corruption and bureaucracy.
In accordance with the concept of sustainable development determined by
Azerbaijani President Ilham Aliyev, Azerbaijani government carried out a
number of works on use of achievements of modern technologies and
application of progressive international experience in all spheres of
the management. Several state bodies, as well as the Taxes Ministry
began to implement the services shown to citizens by using the
electronic means. Electronic databases have been established. But all of
these are just the beginning of big works to be done and of course, the
last decree of the president will stimulate the improvement and
expediting of showing of e-services provided by state bodies. The task
determined by the decree demand to make serious changed in showing of
e-services. I think that this decree corresponds the current level of
development of our country. And its fulfillment will allow to raise the
state management system at the modern standards level.
On the other hand, expansion of application of e-services must be
assessed as a part of systematized reforms in struggle sphere against
corruption. Because e-services help to increase transparency in the
activity of state bodies by decreasing contact with citizens.
Undoubtedly, it is very effective mechanism in the field of struggle
against corruption.
The Taxes Ministry is considered as one of the leading state bodies
in the sphere application of e-services in Azerbaijan. What can you say
about the works carried out in this direction?
Application of modern technologies is an important part of
systematized reforms in the field of modernization of tax system and
improvement of tax administration. Today, several projects applied by
the Taxes Ministry in e-services sphere are appreciated by the
international organizations. Especially, I would like to note the
application of Automated Tax Information System (ATIS), established in
2006. This system allowed all structure of the Taxes Ministry to storage
and process the data in common information space, provided electronic
document turnover and operative information exchange. At present, the
document turnover of the Taxes Ministry has been totally electronicized.
ATIS allowed us to apply the most modern experiences existing in
e-services sphere.
One of the biggest state portals of our country - Internet Tax
Department portal of the Taxes Ministry was established in 2007. Thus,
the declarations started to be sent electronically. This system allows
taxpayers to prepare a declaration by special programs, keep the in
e-form and view the private papers of taxpayers real-time mode. In
general, the time for preparing a declaration and sending it to the tax
organs has been decreased by 3 times. In a short time, the number of
taxpayers using e-declaration has increased significantly. According to
outcomes of 2010, 90% of declarations received by the Taxes Ministry
have been sent in e-form. For comparison I may say that, either in the
CIS and in the Eastern Europe countries this indicator is in the
framework of 60-75%.
In 2010, application of electronic tax invoices started in Azerbaijan. This itself is a serious step taken in e-tax services and we are one of
the first countries in the post soviet space, which applied this system.
Application of electronic tax invoices decreased not only paper
turnover and loss of time, but also it prevented the attempts to use
false invoices.
In 2010, we presented one more e-service to taxpayers. “Online clerical
work” system allows citizens to correspond with state body
electronically. We created personal electronic mailbox for each taxpayer
on www.e-taxes.gov.az website of the Ministry. It is system like e-mail
and by its help, taxpayers may obtain any information about the tax
system. Document turnover, single registration of documents and operative
processing of payers’ appeals has quickened. In general, currently, 46%
of applications considered for entrepreneurship is presented in e-form.
Within framework of the reform in VAT administration sphere, starting of
application of VAT deposit accounts allowed total electronization of
tax system in this sphere. Application of A single VAT deposit account
made opportunity to prevent tax evasion on VAT, at the same time,
decreasing administrative burden on VAT of taxpayers. According to our
assestments, as a result of the application of this system VAT payers
got more than AZN 61 mln funds so far. This system caused the interest
of several institutions and tax administrations of other countries.
The application of “single window” principle in our country justified
itself. Started under the appropriate decree of the president and being
an important part of e-services, this project was highly assessed by the
international organizations as well. This process, started in 2008, was
improved during the past period by the application of several new
services. According to opinion of the international experts, as a result
of the application of this system, the administrative expenses spent by
the registered persons decreased by AZN 19 mln.
We try to increase the number of payers using e-services. 27 service
terminals were launched in the regions, where internet is not used. And
it allows taxpayers, as well as each citizen to use e-services free of
charge.
The appropriate decree of the president set important duties in
front of the state bodies. Which contributions does the Taxes Ministry
intend to make in fulfillment of these duties and at the same time, in
extension of e-government project in future?
Issues arising form the decree have been widely discussed at the board
of the Taxes Ministry and concrete plan of measures had been affirmed
for their implementation. I would like to note the implementation of
state registration of individuals and commercial legal entities
electronically, on “single window” principle. At present, serious work
is carried out on this project. We intend to start this process in the
near future.
Within 2011, we will provide the improvement of activity of special
electronic service department at the official internet information
reserves and extension of services via the portal.
For the purpose of provide wide use of e-services for citizens, we
intend to improve the activity of service terminals, extend spectra of
shown services, becoming of these terminals into e-service centers of
taxpayers.
One of the very important projects aims to provide the payment of taxes
in real-time mode in e-form. Soon, taxpayers in Azerbaijan will have a
chance to use electronic payment via the internet portal of Taxes
Ministry. It is very important issue and based on the experience of the
leading countries of the world.
At present, our experts work on another important project –
investigation of application opportunities of beforehand filling system
of tax declarations by the tax bodies. Firstly, it is considered to
apply this system in the field of VAT declarations. The essence of the
system: the existing documents are filled by the tax organs prematurely
and sent to taxpayer. And he/she considers this e-declaration. Either
affirms it, or presents relevant arguments to tax organ. Thus, the
taxpayer’s work becomes easier.
One of the forthcoming issue is the application of e-audit system within
2-3 years. Th realization of Twinning project on application of e-audit
has already started by the financial support of the EU and by the
participation of the experts of Dutch Tax Administration. For this
purpose, the proposals related to making appropriate amendments in the
legislation have been prepared.
One of the main issues is to provide total integration and improvement
of interorganizational information systems for use of e-information
resources conducted between the state bodies.
The Taxes Ministry have determined very serious targets in
electronization of tax control and carries out in this direction
purposeful and systematic measures. By increasing the achievements got
in the application of information technologies, we will try to extend
the variety of e-services shown to taxpayers, effectively use all
opportunities for fulfillment of the tasks set by the head of state in
connection with the establishment of e-government in time.
/APA/
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